Privacy Policy

At Sandraz Fashion FZCO, we are committed to protecting your privacy and complying with all applicable data protection laws, including the UAE Data Protection Law. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.sandrazkids.me, , use our services, or interact with us in any other way. By using our website, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal data refers to information that can directly or indirectly identify you. We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

b. Non-Personal Information

Non-personal information includes data that cannot directly identify you, such as:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Pages visited on our website
  • Referring websites or sources

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our services
  • To process orders and payments
  • To communicate with you, including sending promotional emails (if you have opted in)
  • To respond to customer service inquiries
  • To analyze and improve the performance of our website
  • To comply with legal obligations under the UAE Data Protection Law

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device to remember your preferences and analyze website usage. By using our website, you consent to the use of cookies.

You can control cookies through your browser settings, but disabling them may affect the functionality of certain parts of our website.

4. Legal Basis for Processing Personal Data (UAE)

In compliance with the UAE Data Protection Law, we process your personal data based on the following legal grounds:

  • Consent: We obtain your consent to collect and use your personal data, especially for marketing purposes. You can withdraw consent at any time.
  • Contractual Necessity: We process your data to fulfill contracts (e.g., processing orders, providing services).
  • Legal Obligation: We may process personal data as required by law, such as to comply with local regulations or legal proceedings.

5. Data Sharing and Disclosure

We may share your personal information with the following:

  • Service Providers: We may share your data with third-party vendors who help us operate our website and provide our services, such as payment processors, hosting providers, or customer support services.
  • Legal Requirements: We may disclose your personal data if required by law, to comply with a subpoena, legal process, or regulatory requests in the UAE.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the UAE Data Protection Law, you have certain rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
  • Object to Processing: You can object to the processing of your personal data under certain conditions.
  • Withdraw Consent: You may withdraw your consent to our processing of your data at any time.

To exercise any of these rights, please contact us at info@sandrazkids.com.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once we no longer need your data, we will securely delete or anonymize it.

10. International Transfers of Personal Data

Your personal data may be transferred to and processed in countries outside the UAE, including in countries that may not have data protection laws equivalent to those in the UAE. We will ensure that such transfers are done in compliance with applicable laws, and we will take appropriate safeguards to protect your personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under the UAE Data Protection Law, please contact us at:

info@sandrazkids.com